Frequently Asked Questions

Do You Guarantee Success?

Since our inception back in 2006 we have always offered what we call the The Brilliant Guarantee, in as much as if for any reason you are not delighted with our work then simply tell us and we won’t submit an invoice. However, we are kind of proud of the fact that since 2006 we have never once got anywhere near to evoking our guarantee. However should the unthinkable happen, and we do work for you and it’s not Brilliant – then it’s free!

What Makes You So Brilliant?

We think there are lots of reasons – but here are just four:

  • Experienced, Relevant, Credible
    We are unashamedly very specialist in what we do, and if we have not done it ourselves (and very successfully) then we simply don’t train it. So you or your colleagues will be trained and coached by people who have real world experience. Brilliant Training is NOT textbook theory.
  • Brilliant Training – An Experience – Not An Event
    Brilliant Training specialise in communication, but at our core is passion, motivation and empowerment. Therefore, we not only want to pass on new skills to people, but we try to inspire, motivate and empower too. Brilliant Training is an experience, not an event.
  • It Makes A Real Difference (and to the bottom line too!)
    Our training is highly enjoyable, motivational and empowering, but it’s our view that training & learning must ultimately drill down to bottom line profit too. This ethos and core values are at the heart of all we do.
  • It’s 100% Guaranteed:
    Oh, and did we tell you everything we do comes with a 100% satisfaction guarantee!
Nervous About Making Presentations?

It is often quoted that speaking in public is more feared than death itself! Now while we are not quite sure about this we do know is that the majority of people do not like having to stand up and make a presentation! Therefore, our training has care, understanding and compassion at its heart. In addition, most of our Presentation Skills training covers specific Anxiety Management techniques. So if you or your colleagues have challenges with nerves and anxiety before a presentation, we can definitely help.

Where Does The Training Take Place?

The answer is at a location or a venue that works for you. This can be at your offices or at an external location like a hotel or business centre. Start and finish times are also established by you.

Do You Only Train Groups Of People?

No! While a lot of our work is delivered to groups we also excel in one-to-one work. This approach is applicable to individuals who would like to have specialist training/coaching in making a presentation or speech, pitching for new business – or any specific areas of management and leadership. In addition we have a great track record of helping individuals who are generally a little stuck, as well as facilitating conversations to solve those very delicate people problems!

We Have Specific Training Needs!

At Brilliant Training everything we do is bespoke to each individual client and for us relevance, and getting the content spot on, is the key to success. Therefore, nothing is off the shelf – and every project has a detailed diagnostic TNA at it’s core.

What Our Clients Say

Taking up coaching with Mark was one of the best things I have ever done. Mark has been supporting me now for 3 years and his observations, his encouragement and his ability to see different perspectives on situations is incredible.

He is thoughtful, supportive, knowledgeable and highly skilled in bringing clarity in a difficult situation. You will be in good hands with Mark and will enjoy the journey of self-discovery, all in a comfort of a safe, genuine and fun environment.

ML

Senior Marketing Manager, Global Marketing Company

Be it management training, one-to-one work or facilitating some very challenging conversations as we re-organised our senior sales management team,  Mark Lewis and Brilliant Training have always delivered superb results that surpass expectations. Our ‘go to’ person for over twelve years, which in itself is testament to the difference Mark makes. Highly recommended!

Christine Blackford

Managing Director, Newhall Group

We Love To Talk

Phone

+44 (0) 1753 415 195

Mobile

+44 (0) 7863 146 257

Email

info@brillianttrainingco.com